Work Behavior
Decoding Work Behavior: An Insightful Guide
Work Behavior Defined
- Definition: Activities aligning with job roles and goals.
- Examples: Project collaboration, inventory management for end-of-month reports.
Distinguishing Work Attitude and Behavior
- Work Behavior: Action-based execution of job tasks.
- Work Attitude: Emotion-driven thoughts about work aspects.
Impact of Attitude on Behavior
- Positive Attitude: Enhances project engagement and teamwork.
- Negative Attitude: Leads to inattention, criticism, absenteeism, affecting overall performance.
Significance of Understanding Work Behavior
- Business Enhancement: Influences operations, work culture, and employer brand.
- Operational Impact: Positive behaviors drive productivity; negative behaviors hinder growth.
- Strategic Hiring: Matching roles with individuals based on beneficial work behaviors.
Exploring the 4 Key Work Behaviors
- Job Performance
- Focus: Quality and quantity of job duties.
- Predictors: Cognitive ability, interpersonal relationships, stress, work attitudes.
- Organizational Citizenship
- Nature: Voluntary behaviors aiding colleagues and company.
- Examples: Assisting teammates, suggesting workflow improvements.
- Motivators: Interpersonal relationships, work attitudes, age, tenure.
- Absenteeism
- Definition: Frequency of work absences.
- Indicators: Disengagement, health, work-life balance, negative attitudes, age.
- Turnover
- Definition: Employee departure and replacement frequency.
- Influencing Factors: Compensation, workplace wellbeing, stress, age, tenure.
Personality’s Role in Work Behavior
- The Big Five Traits:
- Openness: Curiosity, creativity, openness to change.
- Conscientiousness: Thoughtful and careful work approach.
- Extroversion: Sociability and outgoingness.
- Agreeableness: Interpersonal harmony and compassion.
- Neuroticism: Confidence and stress resilience.
- Dynamic Nature: Personality traits influence work behavior but are context-dependent.