Operations Manager Job Description Template
This operations manager job description template contains everything you need to describe the position and its responsibilities and requirements. With this information, you can create a job advertisement that will attract the best applicants for the open position. However, don’t just copy and paste this template. Work with your HR managers to tailor the template to your (and your company’s) needs.
Learn more about using this template Or, read about writing effective job descriptions, read here
Job Description
Don’t forget to coordinate with your human resources managers to tailor this operations manager job description to the company’s vision for the operations manager.
An operations manager is responsible for providing inspiring leadership through the development and implementation of operational strategies, policies and procedures. An Operations Manager helps recruit quality team members, works to increase customer satisfaction, and implements best practices. Additionally, he is expected to maintain compliance, efficiency, profitability and trust. This is done through day-to-day work supporting operational leadership, overseeing all organizational activities and promoting a culture of high performance and integrity.
Job Duties
Review each of these points and make the necessary changes to align them with your company’s mission and expectations.
- Planning short- and long-term goals in line with the company’s values and mission.
- Making informed planning and strategy decisions.
- Develop, implement and monitor operational policies and procedures.
- Recognizing organizational opportunities and overcoming operational hurdles.
- Improve management systems and processes.
- Conducting quality controls and monitoring KPIs
- Oversee budgets, reports, and forecasts.
- Purchase materials and plan inventory.
- Ensure all operations are accomplished on time and on budget.
- Ensure compliance with all laws and regulations.
- Help recruit qualified and desirable talent.
- Promote a culture of both high performance and integrity.
- Network and partner with other organizations.
- Increase the level of customer/client service.
Job Requirements
Tailor the requirements for the operations manager position to the experience and skills your company expects.
- A bachelor’s degree in operations management is an advantage. (A bachelor’s degree in business administration or related field will be considered).
- At least 2 years of proven professional experience in operational, management or leadership positions.
- Trained in business negotiations and conflict management.
- Solid understanding of accounting principles, budgeting and general finance.
- Ability to build a team environment through trusting relationships.
- Excellent organizational and delegation skills.
- Professional communication skills.