Billing Specialist Job Description Template
This billing specialist job description template outlines the typical duties, responsibilities, and requirements of a billing specialist position. With this information, you can start creating a job ad to attract the best candidates. However, instead of copying and pasting this template, you should work with your HR managers to customize the template to suit your company’s needs
To learn more about how to use this template, check out our guide. For more information about writing effective job descriptions, read here.
Billing Specialist Job Description
Work with your hiring managers to tailor this job description to fit your company’s vision for this position.
The Billing Specialist is responsible for sending invoices to customers and monitoring outstanding balances to ensure each account is paid on time and in full. They help our company keep track of how much money is owed to whom, and often manage multiple customer accounts at the same time. The ideal candidate must have excellent accounting skills and strong organizational skills to correctly process all incoming payments, outgoing invoices, database updates and much more that are part of their daily tasks. In addition to this meticulous attention to detail, the billing specialist must also have excellent communication skills to answer customers’ questions, resolve their problems, and keep them updated with relevant account information.
Billing Specialist Job Duties
Review these points and make changes if necessary to ensure they are consistent with the responsibilities of an invoice specialist at your company.
- Sending invoices and account updates to customers
- Maintain accurate records of customer accounts and outstanding balances
- Receive, sort and track incoming payments
- Validation of debit accounts to ensure credibility of payments
- Issue receipts for payments received
- Answering and resolving customer questions and issues
- Secure handling of customer data and payment information
- Provide regular, accurate reports on billing data
Job Requirements
Adjust these requirements to reflect the experience and skills your organization is seeking in a billing specialist candidate.
- Bachelor’s degree in accounting or finance
- 2+ years of experience in a billing specialist role
- Excellent interpersonal and communication skills
- Incredible attention to detail
- Proficiency in Microsoft Excel and ERP software