Food Server Job Description Template
This job description template outlines the typical duties, responsibilities, and requirements of a hospitality job. With this information, you can start creating a job ad to attract the best candidates. However, instead of copying and pasting this template, you should work with your HR managers to customize the template to suit your company’s needs.
To learn more about how to use this template, check out our guide. For more information about writing effective job descriptions, read here.
Food Server Job Description
Work with your hiring managers to tailor this job description to fit your company’s vision for this position.
The server is responsible for taking food and beverage orders, relaying those orders to the kitchen staff, and then delivering the food and beverages to customers. The waiter/waiter communicates with customers, answers questions, and ensures that each table is properly served. The ideal candidate must have excellent interpersonal skills to interact with guests and provide them with an excellent customer experience. Often the Food Server will be dealing with multiple tables, guests and orders at the same time, so the ability to multitask and keep up in a fast-paced work environment is a must – all with a positive attitude and friendly manners.
Food Server Job Duties
Review these tasks and make changes as necessary to meet your company’s vision for the position.
- Take orders quickly and accurately
- Answer customers’ questions
- Always maintain a positive attitude, even in stressful situations
- Make customers feel welcome and comfortable
- Pass orders on to kitchen staff to deliver the correct orders to customers in a timely manner
- Serve multiple tables at the same time and ensure all guests are properly served
- Prepare checks and collect payments
- Provide additional support to other employees as needed
Job Requirements
Tailor these requirements to the experience and skills your company is looking for in a restaurant applicant.
- Minimum 1 year of food service or customer service experience
- High school diploma, GED or equivalent
- Ability to work under pressure and at a fast pace
- Ability to work together in a team
- Ability to learn and memorize menu items and details
- Basic mathematical knowledge and the ability to handle money accurately and safely