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Dilanka Dilanka is a Business Development Manager at IceHrm. You can contact her at dil[at]icehrm.org.

AI in HRMS and Its Impact On The Workplace

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Artificial Intelligence commonly known as AI is the most talkative topic these days after the successful launch of ChatGPT and Google’s AI Bard. Many industry experts share their ideas, thoughts, and predictions on their respective fields and how the future work environment might be affected by AI. The world is dynamic and evolving continuously, so as a human being we should also need to adapt to new techs to overcome the hurdles and accelerate career growth in this modern world.

How will AI in HRMS impact the workplace?

After studying the world of work over the past two decades, some scientists suggest that the positive effects of an AI upgrade in HRMS are more realistic. For an overview, there are many possibilities for future human resources management, but also bearable challenges. An AI-powered human resources management system (HRMS) will make full use of the massive amount of employee data when it comes to analyzing reports. Management can access more accurate statistical data to make productive decisions. So, this function directly impacts the processes of hiring, onboarding, skilling, relocation, performance management and promotion of employees.

Workplace management with AI-powered HRMS software

HRMS software is the evolution of traditional manual HR management. Over the past few decades, collecting, storing and managing employee data has been a tedious and stressful process for all business owners. The HRMS software made it clear to them how they could be successful with the right tool. With HR software, managers can focus more on the strategic perspective than on day-to-day operations. Today, businesses can be run with fully automated cloud HR software. The cloud system tracks and monitors employees' daily operations. This mechanism helps organizations operate with minimal supervision and have well-organized human resource management. So what does the future of HR look like when you adopt AI-powered HRMS?

Below are some possible impacts of AI on HRMS and the work environment:

  1. Recruitment and hiring
    Finding the right person for the right position is one of the most important tasks for any HR department. Modern HRMS software has successfully helped in finding the right talent with appropriate filtering options and standards. But somehow that's not enough. The AI-powered HRMS automatically finds the best candidates and even handles the first phase of the interview. Imagine how quick the process could be. Any business owner or HR manager will love this. All you have to do is continue the hiring process with only the filtered and most promising talents.
  2. Onboarding and training
    During the interview phase, the AI-powered HRMS recognizes the strengths and weaknesses of each new employee. Therefore, it will recommend the necessary learning materials and sources internally and externally with a simple onboarding process. This means that trainees and interns can easily be filtered at the end of the probationary period and become successful employees with all the necessary requirements. Additionally, an AI-powered HR system can answer job role questions and help new employees better understand work policies, standard operating procedures (SOP), office culture, and more. Isn't that great? AI can be supported 24/7. Less burden on management.
  3. Performance management
    Key performance indicators (KPIs) are often used to measure employee performance. Cloud-based HRMS software with integrated time tracking and task management can now analyze employee workflows. With advances in AI, HR managers will soon be able to accurately analyze the performance and output of each individual employee. In addition, AI can collect data from various sources such as social media, forums, communities, publications and review portals. This comprehensive search can enable more accurate performance management and help with employee improvement training efforts. Detecting an employee's vulnerabilities and taking the necessary measures to eliminate those vulnerabilities will be easier with AI in the future.
  4. Predictive analytics
    Many HR programs now offer a unique feature called predictive hiring and workforce management. Using advanced artificial intelligence (AI), predictive analytics can help determine possible future outcomes based on existing data. In HR, predictive analytics can be used to assess employee retention and job satisfaction so that management can prepare in advance. For example, if the analysis shows poor performance, management or the direct supervisor can offer training to motivate. If an employee is likely to leave the company, management can develop a contingency plan to retain the employee by offering incentives such as raises, bonuses, or other benefits.
  5. Employee experience
    Many employees are frustrated by long wait times, which negatively impacts their overall experience. Modern HRMS strive to offer fast services and some even offer self-service HR apps to improve user experience. With AI-powered HRMS, the user experience can be further improved as the system can immediately provide detailed answers with examples and choices. For example, if an employee requests vacation on a weekday, the system can show what work is due and how the vacation will affect deadlines. The situation is similar when an employee requests sick leave: the HR system can recommend nearby hospitals and the necessary insurance documents.

In conclusion, AI is a powerful capability that is likely to impact every sector, and individuals may need to adapt to this new normal. AI has the potential to make work easier by making processes more efficient, increasing accuracy, enabling cloud-based access and improving usability. However, as with all technological advances, there are both advantages and disadvantages to consider. A major disadvantage of any AI technology is data protection. Every user should be aware of this before using them.

For starters, try IceHrm, the most advanced HRMS software that makes your management and day-to-day operations easier by fully automating leave management, attendance management, payroll, asset management, employee training and much more.

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