The key to the success of the organization is the effectiveness of the employees
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A good employee is a resource for any organization because the key to the success of the organization is the effectiveness of the employees who work there. In such a scenario, employee satisfaction is vital. It is always necessary to respond to the right needs of an employee and take care of their complaints to create job satisfaction, improve efficiency and a happy working environment. A happy employee is a productive employee and productivity is what contributes to the growth of any organization.
The following distinguishing features are characteristic of efficient employees.
Ready to take an extra step forward
Employee performance will speak for itself. Not only is there good performance with little supervision, but also willing to take on additional responsibilities. These employees do not need supervision and direction to accomplish their tasks. They take ownership of their work and get satisfaction from it by completing their tasks and being productive.
Professional development through personal development
Efficient employees always seek to develop professionally by working to improve their position. They actively participate in their professional development programs and also keep up with current industry trends. Their efficient work pays off and helps them climb the organizational ladder. They are concerned about the company’s performance and also offer ideas for improving it.
Positive attitude
High-performing employees have a positive attitude and an open mind. They are emotionally stable and have a uniform and efficient working and management style. They are quite calm even under pressure. An open mind improves the employees’ ability to learn and makes them good problem solvers. They outperform the negative employees in terms of productivity, energy level and health care costs. Their approach is very receptive and they are more successful and effective in dealing with customers than their negative colleagues.
Maintain healthy relationships with team members
A good characteristic of efficient employees is their positive attitude towards their colleagues. They are very friendly about maintaining healthy working relationships with team members. They are convinced of their skills and also help other team members to improve.
Looking for feedback
Satisfied employees are open to feedback on their work and are constantly striving to improve their skills and efficiency. They take criticism positively and see it as an opportunity to improve.
Interest in knowledge enhancement
Satisfied employees keep their knowledge about current trends and everything to do with the company up to date: newsletters, advertisements, press releases, etc. This shows their interest and commitment to the company, even if their business situation does not necessarily require it.
Nowadays, employees are spending more and more time in the office, certainly exceeding the typical 40 hours working week. However, the increase in hours worked does not necessarily translate into greater efficiency. Management should play an active role to positively influence employee satisfaction and improve efficiency. Employees would undoubtedly benefit, but companies would also benefit from employee satisfaction through their performance.
How can leaders and managers improve employee productivity while saving time?
Here are the first 10 things you can do to improve the efficiency of your office staff:
1. Delegate work
Some managers want a direct hand in everything that happens to the company and does not like to delegate it to others since they want a quality job done at the end. There’s nothing wrong with prioritizing quality (that’s what makes a company successful after all), controlling every single detail independently, not delegating, can waste everyone’s valuable time.
Instead, delegate responsibilities to qualified employees and trust them to do their job well. This gives your employees the opportunity to acquire skills and leadership experience that will ultimately benefit your business. You recruit them for a reason, now give them a chance to prove you’re right.
2. Right tasks to the right employee
Knowledge of employees’ skills and behavioral patterns is essential to maximize efficiency. For example, an extroverted, creative, and dedicated thinker is likely to be a great person to throw ideas at customers. However, they can have difficulties when given a more challenging, detail-oriented task.
Ask your employees to be great at anything that isn’t efficient — instead, ask yourself before giving an assignment to an employee: Is this the person who is best placed to do the job? If not, find someone else whose skills and styles match your needs.
3. Effective ways to communicate
It is now known that communication is the key to a productive workforce. The technology has allowed us to contact other people at the touch of a button or rather, with a touch screen. Which of course means that today’s communication methods are as efficient as possible. But in some scenarios, it is not always right. A study has proven that email can take up almost 28% of an employee’s time. Instead of relying solely on email, you should try social networking tools (e.g. Slack) designed for even faster team communication. You can also encourage your employees to occasionally adopt an outdated form of contact like Voice-Voice Communication. A quick meeting or phone call can solve a problem that may have required hours of email work.
Investing in employee management software can now save your company and your employees’ valuable time. You can automate, employees’ attendance and time tracking to stand alone payroll. Though tracking down the number of hours they worked against the number of tasks they have completed, you can measure the efficiency or the quality of their work. Not only the immediate manager but also all the managers or supervisors in the hierarchy can check each employees’ assigned tasks and progress.
Basically, modern technology improves the efficiency of work and communication, reduces frustration and helps your business grow.
4. Set Goals
Employees cannot be expected to be efficient if they do not have a targeted goal in mind. If a goal is not clearly defined and effectively achievable, employees are less productive. Therefore, try to ensure that employees’ tasks are as clear and rigorous as possible. Let them know exactly what you expect them to do and tell them exactly what the impact will be.
5. Train them well
Reducing training and let employees learn on the job should be an effective way of training and could be a good way for the company to save time and money. However, this could eventually turn against the tide. Forcing employees to learn their work spontaneously can be extremely inefficient.
So instead of having employees randomly trying to do a task without guidance, take an extra day to teach them the skills they need to do their job. That way they can start doing their homework on their own, and your time won’t be wasted answering simple questions or correcting mistakes.
After the initial training, encourage the development of employees. If you help them expand their skills, a much more progressive workforce will be created, for the long-term benefit of your business. There are several ways to support employee development: Individual coaching, workshops, courses, courses, seminars, seminars, coaching or mentoring, or even just to increase their responsibility. Offering these opportunities will provide employees with additional skills that will enable them to improve their efficiency and productivity.
6. Praise the good work
One of the best ways to encourage employees to be more efficient is to give them a reason to be more efficient. Recognizing your employees for good work will make them feel valued and encourage them to further increase their productivity.
Consider their individual needs or preferences when deciding how to reward efficient employees. For example, one employee might appreciate public recognition, while another would prefer a private “thank you”. Or some can prefer a monitory value to their good work.
7. Provide feedback
You cannot increase employee efficiency if they don’t know what their inefficiencies are. That’s why monitoring performance is essential. That helps to measure your employees’ performance, then arrange individual meetings to let them know where they are excellent and in which areas they need to work.
Increasing employee efficiency doesn’t just depend on what they can do best. Some of the responsibilities also fall to you as well. So, after reviewing your employees, ask them what you can do to help them improve. Perhaps they would like more guidance on certain tasks, or they would prefer a little more room for creative freedom. Asking for feedback not only gives you clear and immediate ways to help your employees improve, but it also encourages a culture of open dialogue that will allow continuous development over time.