How to avoid conflicts in an organization?
Conflicts are part of everyday life. There are conflicts at home, at work, between friends and even in the wild. It is not a matter of conflict occurring, but how it is resolved is the most important thing. As a manager, the last thing you want is for conflicts between employees to affect all positive energy in the workplace and create a stressful and unproductive work environment.
According to new researches, 50% of employees said they had achieved less in an office conflict and 46% said they had considered quitting smoking. As executives, it is important to look for ways to reduce tension in the office.
Workplace conflicts are inevitable, but what really matters is understanding that a given conflict is indeed a good thing. Healthy conflicts are useful for solving problems and increasing production in the workplace. It also allows employees to be more engaged and adopt a better team approach to accomplish the task.
Here are some ways to improve your conflict radar and avoid unnecessary conflicts that affect workplace cohesion.
1. Build trust within your team. For your team to have healthy conflict, it must first have mutual trust.
2. Identify conflicts. Managing Conflict in the workplace can be difficult. The goal is to achieve your goals, but not at the expense of the labor relations you will have to rely on later. It is better to resolve conflicts than to try to “win” because it helps people on both sides to feel that their concerns were valid and taken into account. Achieving fair trade-offs will help to eliminate the stress that will ultimately reduce productivity levels.
3. Find the reasons. Any environment where people are emotionally charged and invested in the events that take place can lead to conflict. People are inevitably forced to disagree about how things should be done, which can lead to problems between those with differing opinions. You may also find that some people in your workspace are simply difficult to get along with or like to cause problems for their own pleasure, which can lead to conflict when feelings are hurt.
4. Identify the type of conflict. A very common conflict in the workplace comes from those who feel their efforts are underestimated. If someone takes credit for your work or if your suggestions are ignored, it can lead to conflict with the person who caused the disagreement.
5. Frustration is also a very frequent source of conflict. If someone has received a promotion or bonus, it can lead to jealousy, especially if others feel that these benefits have been acquired unfairly. Workplace disagreements can also be personal. When you see the same people every day, their habits can become irritating. If someone is messy, noisy or confrontational, it can be difficult to focus on their work.
Do you understand what social scientists say about conflict? Ultimately, workplace conflicts are bad for the economy, which is why social scientists are often asked to help people understand and resolve the root causes of conflicts. Scientific studies suggest that 37 percent of employees feel intimidated in their work, which is the ultimate source of their conflict problems [quote required].
It has also been suggested that people regard a disagreement in the workplace as a conflict when one of their basic human needs is not met[quote required] Understanding the emotions behind the conflict and what causes the disagreement can help you find the optimal solution to resolve the tension.
6. Always tackle the conflict as quickly as possible and never avoid it. It is always preferable to address conflict as early as possible. This avoids excessive stresses that can accumulate over time. Start by asking nicely if you don’t understand why someone has behaved in a certain way or if they can change their behavior.
7. Focus on the problem and avoid attacking a person’s character and work to keep your tone neutral. In many cases, people do not realize that they have caused an insult in conflicts. Apologize for the role you played in this situation.
Try to set a goal for yourself to resolve the conflict with the other person. Perhaps you want to communicate more, create more personal space in the office or have peace on the phone. When both parties understand the objectives, it is easier for everyone to work together on a common basis.
8. Dealing with the stress caused by conflicts. Conflict management in the workplace can be stressful, but you cannot allow it to affect your ability to do your job. It is quite healthy to express your frustrations, but it should be done outside the office where there is no risk of negative comments being heard or shared with others. This will only exacerbate the conflict. If you have difficulty resolving a conflict that has been going on for some time, you should use a mediator to help you resolve some of the tensions.
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