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Masha Masha is a content developer at IceHrm. You can contact her at masha[at]icehrm.org.

Unlocking Employee Potential: Effective Performance Management

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What is employee performance management?

When many people think of performance management, they think of quarterly or annual performance reviews. But that's just a small piece of a much larger puzzle. Employee performance management is more than just evaluating each employee in your workplace. Rather, it is a system that is made up of several components that essentially accompany the employee from before they are hired until they retire or leave the company. It integrates company culture, employee development, goal setting and more to create a powerful, continuous work system. According to the Harvard Business Review, many leading companies adopt the practice of continuous performance management and have seen notable improvements in employee engagement, productivity, and retention.

The performance management process consists of the following basic elements:


1.Thorough and accurate job descriptions:

The duties, responsibilities and qualifications for each position in your company should be documented in detail. A job description sets a precedent and serves as a guide for both the employee and the employer. The job description and performance appraisal go hand in hand and should be discussed with the applicant during the interview and upon hiring. Job descriptions should also outline the requirements profile, the skills an employee must have to perform the essential duties of the job. Review and update job descriptions periodically to ensure they are still relevant and accurate.

2.Provide newly hired employees with the necessary information:

It is important to set new employees up for success right from the start. This includes making sure they feel comfortable in the work environment and have the information they need to navigate their new surroundings. This often includes a new employee orientation presentation, providing the employee handbook, and introducing the new employee to employees.

3.Performance expectations:

To prepare employees to be successful and contribute to the team, talk to them about performance standards, goals, and professional development. These processes should be outlined in induction and employee handbooks.

4.Continuous feedback:

Managers need to have regular feedback sessions with the employees they report to so that they can let them know how they are developing. This means that they need to regularly inform their employees when things happen that are good or not good. Any suggestions for improvement should be related to the job description and identify where benchmarks, goals and key performance indicators are not being met or how the employee's performance in these areas could be improved. It is important to reiterate that performance management is not a formal written review. It is a process that provides ongoing feedback so employees know whether they are meeting the goals of their position. This can include instruments such as an assessment, but also informational interviews, individual discussions and other communications.

5.Tracking Performance:

This can take the form of a performance appraisal, but must go beyond this one tool. Performance appraisal is an ongoing process that reviews both employees who need to improve and those who do not. Start by setting performance standards through job descriptions and communicate those expectations before hiring. Every company is different, so you should implement performance assessment tools and systems that work best for your unique dynamics.

Do you want to create an exceptional employee experience?

Employees who feel strongly connected to the company through ongoing performance management tend to be more engaged and engaged. Key benefits of employee engagement include greater two-way communication, more growth and development opportunities, and greater employee trust.

Incorporate the following elements to get the best out of each member of your team:

1.Productive one-on-one conversations

One-on-one meetings between managers and employees provide an opportunity to better understand the employee's tasks and performance, including any challenges and obstacles they may face. They also provide the employee with a platform to provide feedback that can improve the work environment and their satisfaction. In these discussions, the manager can work with the employee to set goals and expectations and track progress toward those goals, which contributes to the employee's overall performance. One-on-one meetings promote a close working relationship between manager and employee and help the employee feel valued and supported, leading to higher engagement and motivation.

2.Integrated mission and values

A meaningful mission statement gives employees a sense of purpose and helps them align their efforts with the company's overall goals. Clear company values support a positive workplace culture by providing a shared understanding of what is expected of employees. This can improve communication, teamwork and collaboration, leading to higher job satisfaction and better performance. At the corporate level, a clear definition of mission and values contributes to better decision-making and the creation of a unified brand identity. This ultimately contributes to a positive reputation, better customer relationships and better overall performance.

3.Extensive praise and recognition

We all want to be recognized for our efforts. When employees are recognized and rewarded for their hard work and achievements, it leads to greater engagement, higher levels of performance, and better overall productivity. Reward and recognition programs also help create a positive workplace culture by reinforcing desired behaviors and fostering a sense of pride and camaraderie among employees. At the corporate level, effective rewards and recognition programs can provide a valuable competitive advantage by helping to attract and retain top talent.

Effective performance management nurtures employee growth, engagement, and productivity. Discover how IceHrm can help optimize your approach.

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