Your Comprehensive Guide to Hiring Your First HR Manager
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Seeing your startup or small business grow is a priceless feeling. But to keep that growth going, you need to keep employees engaged, the workplace productive, and HR operations running smoothly.
In the early stages of a company, founders, executives, office managers or human resources managers can share this responsibility. But it soon becomes clear that you need a person who will take the right actions and help your business maintain its momentum. In short, you need an HR manager.
The most important factor you need to consider is legal obligations. Ask your attorney to inform you of any relevant local or national laws that may apply to your business now and in the future.
An example:
Completing these administrative tasks can be a full-time job that managers or other employees can no longer handle alone. And if your company doesn't do these tasks carefully or with enough focus, you could end up on the wrong side of compliance.
You may also consider hiring a good human resources manager if you notice employee management issues in your company. In smaller companies, for example, high employee turnover means that a large proportion of the workforce must be replaced on a regular basis. This can slow down operations and make it difficult to establish a work culture. A human resources professional can examine and optimize this process.
If you have a vision for your workplace, as is the case with many growing companies, you may need help making that vision a reality. You want your employees to be happy and productive, so think about perks and benefits. But not every employee wants perks like ping pong tables and free snacks. They may prefer better health insurance or the ability to work from home. An HR manager can find out what your employees really want and implement those programs.
Do you need someone to think about the big picture and develop a people strategy, or someone to take care of the small but important day-to-day tasks? If you are a company that wants to grow aggressively, you should hire an experienced and strategic employee and give them the authority to expand their team as needed. These people have higher salaries, but it makes sense to hire them early to set your company up for success, especially when it comes to recruiting. You need someone who can develop an effective hiring process so you can consistently select the best talent as your business grows.
If you're working on a tight hiring budget, consider hiring a less experienced but promising human resources professional to handle day-to-day operations, with a plan to later promote her to a strategic role (or hire a human resources manager). You might also consider working with an independent consultant for higher-level human resources issues.
A good job description will help you throughout the hiring process. You can post them on job boards or send them to people in your network. This job description forms the basis for choosing the right interview questions when evaluating applicants. Here's how to start creating the job description:
There are many ways to find the best applicants. Here are some of them:
Place a job advertisement. Job boards are effective recruiting tools and can produce many good candidates. For HR positions, you should consider this:
Now that you have determined the characteristics of the person you are looking for, you can commission a personnel agency to advertise and screen the applications. This saves you a lot of time when advertising jobs and reviewing resumes, as well as allowing you to advertise in niche channels known to specialized consultants. Give them the job description and explain what you expect from candidates.
Once you have a shortlist of strong candidates, it's time to start interviewing. Use the job description to tailor the interview questions to the tasks and requirements you are looking for. For example, if you need someone to develop a compensation and benefits system, ask them how they have done it so far and what results they have achieved. If you're looking for someone with strong leadership skills, ask them to describe their experiences leading a team, how they motivated their team members, and how they resolved conflicts.
You could ask these or similar questions: ask when hiring a human resources manager:
Your new employee doesn't need to know everything, but they do need to know where to find the information they need. For example, an applicant does not need to have written numerous human resources policies from scratch, but they do need to know that they can find policy references or use online templates on the Society of Human Resource Management (SHRM) website. Likewise, they may not have used or explored many HR tools (especially if they are not very experienced), but they should be able to describe a process for evaluating different options.
When it comes to soft skills, you want someone who can listen well and present their arguments confidently. You need to be diplomatic in your approach as employees may not be quick to accept new policies and rules. You shouldn't be too strict about other personality traits (for example, it shouldn't matter whether the applicant is an introvert or an extrovert). However, make sure the person you hire fits the tone of your company. For example, if you are a relaxed and flexible startup company, you don't want someone with a more regimented approach to the workplace.
During the conversation, make sure you clearly outline the challenges your business is facing. Talk about processes and policies you are missing and what you want to achieve in terms of culture and employee engagement. Ask the applicant how he would start working in this direction and invite him to offer further thoughts.
This approach is mutually beneficial: candidates know what is expected of them and whether they are qualified, while you can determine who is motivated and strategically thinking. Look for applicants who ask you probing questions, who challenge you with valid arguments, and who offer creative solutions to your HR challenges. It's important to find someone who can say "no" when necessary, but who is also open-minded and shares your vision. With a successful HR manager, you will create a strong, loyal employee base and maximize your company's potential for success.
Seize the potential of your startup with effective HR management. Find the right fit, define roles, and drive growth. Discover more with IceHrm.